Contact Us

WhatsApp is fastest, email works too, and the form below sends your details straight into a WhatsApp chat — your choice.

Go to Inquiry Form

The Fastest Way: WhatsApp

Message us directly on WhatsApp (+254 700 000 000) — it's how most of our travellers plan their whole trip, from first question to final pick-up time. We aim to reply within a few hours, seven days a week. There's no obligation attached to asking: whether you want a full itemised quote or just a sanity check on a quote someone else has sent you, send it over.

Prefer email? Write to info@masaimarasafaripackages.net. Email suits longer inquiries — group trips, school or student groups, or anything with attachments — and we reply from the same address, so the conversation stays in one thread.

What Happens After You Get in Touch

You'll get a reply from a real person in Kenya, not an autoresponder. If you've given us dates and a group size, the reply is an itemised quote naming the exact camp you'd stay in — transport, accommodation, park fees and meals broken out line by line. If anything is missing, we'll ask one round of questions and then quote. Nothing is booked and nothing is owed until you've seen the numbers and confirmed with a deposit.

What to Include for the Fastest Quote

Time Zone

We're in Kenya, on East Africa Time (EAT, UTC+3), with no daylight saving changes. If you message overnight our time, expect a reply in the Kenyan morning.

Before You Ask — Three Guides Worth a Look

The three questions we're asked most often already have detailed answers:

Send Your Inquiry

Fill in what you know — we'll reply on WhatsApp with an itemised price and the exact camp you'd stay in.

Your inquiry opens in WhatsApp with your details pre-filled — nothing is sent until you press send there.