Contact Us

The Fastest Way: WhatsApp

Message us directly on WhatsApp (+254 725 942 927) — it's how most of our travellers plan their whole trip, from first question to final pick-up time. We aim to reply within a few hours, seven days a week. There's no obligation attached to asking: whether you want a full itemised quote or just a sanity check on a quote someone else has sent you, send it over.

Prefer email? Write to info@masaimarasafaripackages.net. Email suits longer inquiries — group trips, school or student groups, or anything with attachments — and we reply from the same address, so the conversation stays in one thread.

What Happens After You Get in Touch

You'll get a reply from a real person in Kenya, not an autoresponder. If you've given us dates and a group size, the reply is an itemised quote naming the exact camp you'd stay in — transport, accommodation, park fees and meals broken out line by line. If anything is missing, we'll ask one round of questions and then quote. Nothing is booked and nothing is owed until you've seen the numbers and confirmed with a deposit.

What to Include for the Fastest Quote

• Your dates — even approximate ones ("mid-September", "first week of February") let us price park fees correctly.
• Group size — adults and children, with ages for children.
• Budget range — so we quote the right camp category first time, instead of guessing.
• Your interests — migration, big cats, photography, a balloon flight, Maasai village visit — anything that shapes the itinerary.

Time Zone

We're in Kenya, on East Africa Time (EAT, UTC+3), with no daylight saving changes. If you message overnight our time, expect a reply in the Kenyan morning.

Before You Ask — Three Guides Worth a Look

The three questions we're asked most often already have detailed answers:

• How much does a Masai Mara safari cost? — real prices, what drives them, and how to read a quote.
• When is the best time to visit? — migration season, low-season savings and month-by-month conditions.
• Masai Mara park fees explained — the $100/$200 per day fee structure and how it affects your total.